400: How Do Observing and Deep Listening Help Shape Strong Writing?
Guest
Heather Lende is the author of four books centered on her life in Haines, Alaska: If You Lived Here, I’d Know Your Name, Take Good Care of the Garden and the Dogs, Find the Good: Life Lessons from a Small-town Obituary Writer, and, most recently, Of Bears and Ballots, about her adventures in local politics. Heather served as Alaska Writer Laureate from 2021-2023, has an honorary Ph.D in Humane Letters from the University of Alaska, Anchorage, and is the recipient of the Middlebury College Alumni Award.
Summary
In this, my 400th episode, I talk with writer Heather Lende about how she approaches her craft and what it means to write about, and for, a real community. Living in the small town of Haines, Alaska (pop ~2000), Heather sees writing less as performance and more as an act of careful observation, listening, and responsibility.
Our conversation touches on her long-running obituary column, which requires her to listen carefully, get the details right, and tell people’s stories with humility and care. She sees herself as “an observer of life,” while her careful attention to people and their details has earned her the informal label of “story catcher.” We talk about what changes when you write about people you know—or at least know of. We explore what I call Heather’s nonlinear writing process, her discomfort with neat conclusions, and how grief, memory, and daily observation shape her work. We also explore doubt, discipline, and the tension between creative ambition and ordinary life. Throughout the conversation, writing emerges as a way of staying connected—to place, to people, and to the small, meaningful moments that make up a life.
We dive deeply into the story “Alaskans Dear” from her book, If You Lived Here, I’d Know Your Name, to understand her writing process and what it means to live in a small town.
The Essential Point
Storytelling for Heather is not just creative work, but a relational act that binds her to the community she serves.
Social Media
Website:https://www.heatherlende.com/
Referenced
About Jeff
Jeff Ikler is the Director of Quetico Leadership and Career Coaching. “Quetico” (KWEH-teh-co). He works with leaders in all aspects of life to identify and overcome obstacles in their desired future. He came to the field of coaching after a 35-year career in educational publishing. Prior to his career in educational publishing, Jeff taught high school U.S. history and government.
Jeff has hosted the “Getting Unstuck—Cultivating Curiosity” podcast for 5 years. The guests and topics he explores are designed to help listeners think differently about the familiar and welcome the new as something to consider. He is also the co-host of the Cultivating Resilience – A Whole Community Approach to Alleviating Trauma in Schools, which promotes mental health and overall wellness.
Jeff co-authored Shifting: How School Leaders Can Create a Culture of Change. Shifting integrates leadership development and change mechanics in a three-part change framework to help guide school leaders and their teams toward productive change.
Show Credits
"Getting Unstuck" is commercial-free. It’s brought to you by Jeff Ikler, his amazing guests, and Neil Hughes, the best engineer a podcaster could ask for.
"Getting Unstuck" theme music: Original composition of "Allegro ben ritmato e deciso" by George Gershwin. Arrangement and recording courtesy of Bruno Lecoeur.


